Return Policy

In the event that you experience problems or complications with an order, we encourage our customers to email us and our attentive customer service representatives will be happy to help resolve those issues. Should you experience an adverse reaction to one of our products, please reach out and let us know. Skin is a very sensitive organ, and we understand that not every person will respond the same way to our items. We also do not think that you should be stuck with a product that you do not like, or won’t use. Although we have the utmost confidence in our inventory, what works for some, may not work for everyone.

We have helpful staff standing by ready and willing to address your inquiry or concerns in a timely manner. Our customer service team can also be reached via email at sale@skincareex.net. If you are not entirely satisfied with your purchase, we offer a free 30-day money back guarantee. In the event that your skin does not respond well to one of our products, we do not expect you to spend money on something that simply won’t work for you. All products returned to us within the 30 day window will receive a full refund. Although most side effects from our line of skincare products are rare, they do happen on occasion.

When you place an order with our company, we want you to be completely confident and satisfied with your purchase. Give us a call today for the chance to experience some of the greatest skin care products on the market. If you aren’t entirely satisfied, we’ll give you your money back!